Privacy Policy
Last Updated: October 15, 2025
1. Introduction
Trivox Solutions LLC ("we," "our," or "us") is committed to protecting the privacy of our users ("user," "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.trivoxsolutions.com (the "Site"), and use our services.
Please read this policy carefully. By using our Site, you consent to the data practices described in this statement. If you do not agree with the terms outlined here, please do not access the site.
2. Information We Collect
To provide our services effectively, we may collect information about you in several ways. The types of information we collect fall into the following categories:
a. Personal Data You Provide to Us
This includes personally identifiable information that you voluntarily give us when you register for an account, book a service, or communicate with us. This information may include your name, mailing address, email address, and telephone number.
b. Financial Data
When you make a purchase, our payment processor, Square, collects data related to your payment method, such as a credit card number, brand, and expiration date. We do not store or have access to your full payment card details on our servers. We encourage you to review Square's privacy policy to understand their data protection practices.
c. Derivative Data
Our servers automatically collect certain information when you access the Site. This may include your IP address, browser type, operating system, the times you access our Site, and the specific pages you view before and after your visit.
3. How We Use Your Information
We use the information we collect to provide you with a smooth, efficient, and personalized experience. Specifically, we may use your information to:
- Create and manage your account with us.
- Process your payments, issue refunds, and manage other transactions.
- Communicate with you about your account, orders, and our services.
- Fulfill and manage the services you have requested.
- Prevent fraudulent transactions and monitor for theft or other criminal activity.
- Comply with all applicable legal and regulatory requirements.
4. When We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following limited situations:
a. To Comply with the Law or Protect Rights
We may share your information if we believe it is necessary to respond to a legal process, investigate potential violations of our policies, or protect the rights, property, and safety of our company, our users, or others.
b. With Third-Party Service Providers
We may share your data with trusted third-party vendors who perform services for us, such as payment processing (Square), email delivery, and website hosting. These vendors only have access to your information to perform their specific tasks on our behalf.
c. During Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction to the successor entity.
5. Tracking Technologies
a. Use of Cookies
We may use cookies, web beacons, and other tracking technologies on the Site to help customize our services and improve your experience. Cookies are small files stored on your computer that help us understand your preferences and optimize the Site's functionality. Your personal information is not collected through these technologies.
b. Your Control Over Cookies
Most web browsers are set to accept cookies by default. You have the option to remove or reject cookies through your browser's settings. Please be aware that choosing to do so could affect the availability and functionality of certain features of our Site.
6. Security of Your Information
We use a variety of administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. We are committed to taking reasonable steps to safeguard the data you entrust to us.
However, please be aware that despite our efforts, no security measures are perfect or impenetrable. No method of data transmission over the Internet can be guaranteed against interception or other types of misuse. Any information you transmit to us is done at your own risk.
7. Your Rights and Choices
a. Managing Your Account
You may review or change the information in your account at any time by logging into your account settings. You may also request to terminate your account by contacting us directly.
b. Opting Out of Communications
If you no longer wish to receive emails or other communications from us, you may opt-out by clicking the "unsubscribe" link in the footer of our emails or by contacting us with your request.
8. Policy for Children
Our Site and services are not intended for children under the age of 13, and we do not knowingly solicit information from or market to them. If you become aware of any data we have inadvertently collected from a child under 13, please contact us immediately.
9. Contact Us
If you have questions or comments about this Privacy Policy, please do not hesitate to contact us:
Trivox Solutions LLC
7901 4th St. N. Suite 300
Saint Petersburg, FL 33702
Email: contact@trivoxsolutions.com
Phone: 850-493-9062